A website that actually does something.
For a lot of organizations the website is the front door, and it's doing almost nothing. Someone arrives wanting to register, book, pay, check a schedule or find a document. What they find is a phone number and your office hours. We design and build the public side of your operation so those people can serve themselves, then host it, secure it and keep it current.
What we build with this
Website rebuilds
A dated site rebuilt around what visitors come to do. Fast on a phone, and your staff can edit it without having to ask a developer.
Self-service for the people you serve
Registration, bookings, payments, accounts, schedules and documents, all online. The calls that used to tie up your front desk stop coming.
Content your team can change
Staff update pages, hours, events and notices themselves. Nobody waits on a developer to post a closure announcement.
Mobile-friendly instead of an app
Most of your visitors arrive on a phone. A site that works properly on one reaches all of them immediately, with nothing to download and no app store standing in between.
What's included
- Real design and build work, rather than a template with your logo dropped on it
- Designed for phones first, since that's where most of your visitors already are
- Accessibility built in, which carries legal weight if you serve the public
- A content editor your staff can use without a developer
- Hosting, security certificates, monitoring and security updates included
- The basics of showing up in search done properly, from page speed to page titles and descriptions
Who this is for
Organizations whose website is the front door. Public bodies and districts, membership organizations, and any business whose customers need to get something done online rather than read about it and then call.
Websites are priced differently from our monthly plans.
You pay for the build, then choose a care plan once the site is live. Builds start from $8,000, most land between $12,000 and $30,000, and care plans run from $250/mo.
See plans & pricing →Where we've done this
Common questions
Is this just a marketing website?
Sometimes, though that's rarely where the value sits. What matters is usually what the site lets people do without calling you. Register. Book. Pay. Check a schedule. Pull a document. We build the marketing pages and the working parts together, because to whoever's visiting, they're the same site.
Should we build a mobile app instead?
Almost always no, and we'll say so before you spend the money. An app has to be found in a store, downloaded, kept updated, and built twice to cover iPhone and Android. A site that works properly on a phone reaches everyone the moment you publish it. We do build apps when there's a real reason for one, usually working without a signal or using the phone's hardware. Most of the time there isn't.
How is website work priced? Is it on the monthly plans?
No, it works differently. You pay for the build, then choose a care plan once the site is live. Builds start at $8,000, and most land somewhere between $12,000 and $30,000 depending on scope. A focused site sits at the low end; a public platform connected to lots of other systems sits well above it. Care plans run $250/mo for hosting, security updates and fixes, $700/mo if you want build hours every month, and from $1,500/mo where there are live connections to other systems underneath that can't go down. Vercel and Sanity are billed through at cost, with no markup. We split it this way for two reasons. It matches where the work really sits, and public bodies put websites out to bid as capital projects, so a subscription is often something they simply can't award.
Can our staff update it, or do we come back to you every time?
Your staff update it. Hours, events, notices, staff pages and seasonal content are all editable by whoever owns that information. Call us when something needs building. Don't call us to change a closure date.
Tell us what your site needs to do.
In a free one-hour call we map what the site needs to do and what it should connect to. Within two business days you have a written plan, a build figure, and a care plan recommendation. We respond to RFPs too.
A build price, then a care plan · Hosted, patched & current · You own the custom code